How To Guides
Click to Accept the User Agreement and declare Financial Links
A step by step guide showing how to accept the UA(s) and declare Financial Links
7 June 2024
Close a case (DMEs and MROs)
A step by step guide showing DMEs and MROs how to close a case for reasons other than case data upload
7 June 2024
Manually create and maintain user access (MRO)
A step by step guide showing MRO Primary Users how to create and maintain user access
7 June 2024
Verify a MedCo medical report
Use the Case verification function to check a medical report was sourced via MedCo
21 April 2023
Manually create and maintain user access (AUT)
A step by step guide showing AUT Primary Users how to create and maintain user access
8 February 2023
Add a Practising Address
A step by step guide showing DMEs how to add a practising address
8 December 2022
Search for and select a DME or MRO
A step by step guide showing how to search for and select a DME or MRO
15 September 2021
Opt-In for unrepresented work
A step by step guide providing support to DMEs and MROs that wish to Opt-In to do medical reports for unrepresented claimants
10 March 2021
Manually upload case data and view closed cases
A step by step guide showing DMEs and MROs how to manually upload case data.
18 September 2020
Set an account to Active or Inactive
A step by step guide on how to set a DME account Active or Inactive
31 March 2020
