News & Updates

Since becoming operational in 2015 all of MedCo’s operational/audit/accountancy etc. services have been provided by the Motor Insurers Bureau (MIB). It was always intended that our operations and governance would be reviewed after 5 years. The review, by independent consultants, [...]

From 1st December 2021, the Motor Insurer’s Bureau (MIB) will no longer be providing MedCo’s managed services functions.  On that date some functions will be undertaken by alternative providers.  Accountancy, Audit and HR service providers have been appointed. Operations will [...]

We are writing to let you know some important reminders relating to the topics of Continuous Professional Development (CPD) and Identification to assist you in using the MedCo system and ensure you stay compliant. This follows on from the operational [...]

To help Medical Experts in using the MedCo system and ensure compliance, we have provided some reminders based on our observations and feedback on how the system is being used. This communication focuses on: MedCo Reference Terms and conditions [...]

Following a recent review of its Rules and Policies, MedCo is today publishing updated versions of these documents. Links to the new documents and changes are noted below: MedCo Policy Document version 2.0 Conduct section - Policy 27 added. MedCo [...]

Please note an updated version of the Remote Examination Conditions has today been published (version 6.0) In light of the ability of claimants to pursue their own claims via Official Injury Claims, the condition relation to the obtaining of legal advice [...]

With just under a week to go until the Whiplash Reforms go live for accidents on or after 31 May 2021, I am writing to provide a summary and a checklist of key changes and actions to take in readiness for [...]

In readiness for the whiplash reforms due on 31 May 2021 and to support the expansion of MedCo into non-soft tissue injury claims additional injury types have been added when uploading case data. An updated CSV template file and data validation document is [...]

Further to our update on 13 April 2021 (Training and all user update) we are writing to let you know that the Whiplash Reforms training module is now available. All experts must complete the training regardless of whether they have opted in [...]

Coming soon - all users You will be aware that on the 26 February the MoJ published the documentation to support the Whiplash Reforms. Since then we have focused on opening the opt-In process for DMEs and MROs to register for unrepresented work. We [...]