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MedCo response to MoJ consultation

11 October 2023

On the 18 July the Ministry of Justice (MoJ) published its consultation entitled ‘Revisions to the Medical Reporting Process for Road Traffic Accident Claims’. Today MedCo has published its full response to the consultation.

Read MedCo’s full response

The consultation sought views on;

  • Revisions to the qualifying criteria for medical reporting organisations (MROs) and rules for medical experts who accept direct instructions (DMEs)
  • the number and type of MROs and/or DMEs ‘offered’ to both represented and unrepresented claimants when they search for a provider on the MedCo Portal
  • the growing use of unauthorised administration agencies by DMEs and how this can be effectively overseen
  • the level of fixed recoverable costs available for medical reports
  • changes to improve the quality of medical reports and on how medical reports for claimants who are represented by lawyers are sourced


Martin Heskins, Executive Chair of the MedCo Board says:

“We welcome the opportunity to provide help to the MoJ in the review of the medical reporting process and will work with them and other stakeholders to  deliver the outcome ”

In summary the main points of note are:

  • MedCo have provided data to help with the analysis relating to proposed changes to the qualifying criteria
  • MedCo agree that administration agencies should be audited but there is work to do in order to define an administration agency and to look at any associated qualifying criteria
  • MedCo agree that the unrepresented and represented process should be aligned but in doing so professional users must have access via an API
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