How does MedCo work?

All those instructing medical reports, such as firms of solicitors, along with providers of medical reports must register with MedCo. Providers include medical experts and Medical Reporting Organisations (MROs).

All parties that register must declare any direct financial links that meet the Ministry of Justice’s criteria.

When a firm of solicitors or other instructing party requires a medical report the MedCo system searches for either an accredited Direct Medical Expert (DME) or an audited Medical Reporting Organisation (MRO). From the search criteria entered the system returns an “Offer” – a random but fair shortlist of medical experts and reporting organisations – from which the solicitor must make a selection. MedCo has no involvement in the selection process and does not provide any guarantee in terms of volume of work received by medical experts or Medical Report providers.  The Offer is set by the MoJ and excludes any organisation or individual medical expert that has declared a direct financial link to the instruction party.

Once a report has been produced the DME or MRO uploads anonymised case data to MedCo. The report itself is not loaded on the MedCo system. This data is then used by MedCo to monitor and ensure the quality of medical reporting.

Click here to view a high level process map of the MedCo process for represented claimants.