Log in

Contact Us

If you are experiencing a problem, you may be able to resolve the issue by referring to our 

FAQS or the 

How to Guides


If you are unable to resolve your query, please email us :



Please note that the MedCo support team are unable to answer questions relating to MoJ policy decisions.


Helpdesk Hours

Mon - Friday  9am - 5pm  (excluding Bank Holidays)



MedCo is committed to deliver a system that facilitates the sourcing of medical reports in soft tissue injury claims brought under the MoJ’s Pre-Action Protocol for Low Value Personal Injury Claims in Road Traffic Accidents.

MedCo recognises that some aspects of behaviour may undermine the original policy intention and takes misuse of the system seriously. 

As such, if you have concern about either another MedCo user or the way in which the system is working please complete the Feedback Form and submit it to enquiries@medco.org.uk

Download the Feedback Form (word doc)


MedCo Postal address

MedCo Registration Solutions

Suite 44, Shenley Pavilions

Chalkdell Drive

Shenley Wood

Milton Keynes

MK5 6 LB


Press and Media enquiries

For press and media enquiries relating to MedCo please contact pressoffice@medco.org.uk 



Change Cookie Choices