In 2024 MedCo commenced a programme of auditing that included Solicitor firms registered as Authorised Users (AUTs) on its service.
The purpose of the auditing is to evaluate an AUTs processes, systems and operationsto determine compliance and understanding with key elements as detailed in the AUT User Agreement, MedCo Rules and Policy documents as well as general use of the MedCo system.
Auditing of AUT’s will continue throughout the remainder of 2025 and may carry over into 2026.
To help AUTs prepare for auditing, and to serve as a reminder of the obligations and requirements, MedCo have identified common findings that have arisen from audits completed to date and these are set out below.
