We're making some changes

Published: 14 April 2023

We’re making some changes

We are writing to let you know that we will be making some changes and that for a short period the system will not be available.

The changes will be implemented on Friday 21 April 2023 at 5pm.  It is expected that the system will be offline for approximately 2 hours.

What changes are being made?

The majority of changes relate to back-office functionality and compliance, however we are making some changes that impact your use of the system.

We are making security improvements that include restricting the use of common passwords and increasing the minimum accepted length.  We are also making organisation names and medical expert name fields read only.  If you need to make changes to these fields in the future you will need to submit a request to [email protected].

The case verification function is also being enhanced to include the search date in the results.  A new 'How to Guide' can be found here.

If you have any questions please contact  [email protected]